K S Jewellery Designs - Terms and Conditions

PAYMENT POLICY:

  • Payments accepted by PayPal (If you do not have a PayPal account, don't worry as this payment option can also be used for one-off debit and credit card payments - follow the link during checkout to the PayPal website).
  • I will accept payments by bank transfer from UK customers by arrangement before purchase (please contact me to discuss this)
  • Postage discount for multiple purchases but this is only given for items paid for in a combined payment. 

DELIVERY COSTS (for jewellery items):

  • P&P costs include gift box, packaging and postage costs.  See below for prices: 

UK
Royal Mail Large Letter 1st Class = £2.50
Royal Mail Large Letter 1st Class (Signed For) = £3.80
Royal Mail Large Letter Special Delivery (Next Day by 1pm) = £8.00
Royal Mail Parcel 1st Class = £4.80 (NB. this option is needed for bangles and some bigger rings) 
Royal Mail Parcel 1st Class (Signed for) = £6.00
Royal Mail Parcel Special Delivery (Next Day by 1pm) = £8.00
Local delivery or collection (by arrangement) = FREE
 
EU/Non EU
Royal Mail Airmail (Standard) = £4.50
Royal Mail Airmail (Tracked value to £50) = £9.50
Royal Mail Airmail (Tracked value to £250) = £12.00
 
Rest of the World
Royal Mail Airmail (Standard) = £5.00
Royal Mail Airmail (Tracked value to £50) = £10.00
Royal Mail Airmail (Tracked value to £250) = £12.00

 

  • Your item will be wrapped, gift boxed and carefully packaged in a padded envelope and posted as soon as possible after your payment has cleared. 
  • I aim to dispatch purchases within 2 working days (except 'Made to Order' items - see shipping details included on those listings).

 REFUND POLICY:

  • Your satisfaction of my jewellery is very important to me. 
  • If you are not happy with any items you purchase from me, I will refund your money (less my shipping costs). 
  • For a refund please contact me first then ensure you return items within 7 days by secured delivery methods (i.e. you need to be sure that the item is safely returned to me for a refund).

 TUTORIAL Terms & Conditions:

  • Tutorials are sent at no extra cost to your e-mail address as a PDF download.  Please select the postage type 'Tutorial download to your e-mail address FREE'.  I aim to deliver tutorials within 2 working days - usually much sooner.
  • I am happy for you to sell your creations that you make following any of my tutorials (as long as they are not mass produced or made by someone else for you).
  • I would be grateful if you would give credit to Kristin Smith (K S Jewellery Designs) for any jewellery you make following or inspired by any of my tutorials and ask that you include a link to my website.
  • All of my tutorials are sold for your personal use only and you are permitted to print out one copy of a tutorial.
  • They are not to be purchased for resale or copied for free distribution.
  • Please contact me if you wish to use any of my tutorials to teach the design to your own students and, if I agree, I will give you written consent.